Purolator, UPS, Canpar, Loomis, FedEx GROUND (not Express), trucking companies, Cold Shot Parcel
Service, Staples, Home Depot, Costco,
plus any package from anyone can be received and held for our customers.
We support local by being a drop off/pickup location - ask us about payment options!
Package and Freight Management
At Pappy's Parcel Pitstop, we offer a range of parcel and freight management services to meet all your needs. Our team is dedicated to providing exceptional customer service and ensuring your parcels and freight are managed with the utmost care and efficiency. We are also an agent for Cold Shot Bus Freight and Passenger Services
What Our Customers Say
“Pappy's Parcel Pitstop has been a lifesaver for my business. Their parcel and freight management services have allowed me to focus on growing my business without worrying about logistics.”
Small Business Owner
“The team at Pappy's Parcel Pitstop is professional, efficient, and always goes above and beyond to ensure our logistics needs are met. I highly recommend their services.”
Operations Manager
Frequently Asked Questions
You can call, email, text, Facebook message for further info:
780 656 8298 (call or text)
parcelpitstop@gmail.com
Facebook Messenger: @parcelpitstop
MOST ASKED QUESTION: How do I get my parcels at Pappy's?
Wondering how to best manage shipping and receiving to Smoky Lake Region? Pappy's is here for you!
Since you often don't know how your package is being shipped, sending it to our address as a Hold for
Pickup (HFPU) with your name and phone number on it ensures it will be in Smoky Lake, either with us or
at Canada Post. Like this:
Name: your name
Address line 1: 141 White Earth Street
Address line 2: HFPU Pappy's
Smoky Lake, Alberta T0A 3C0
Phone: your phone number
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Check out our Video of how it works!
2nd MOST ASKED:
What does it cost?
Canada Post and non-Purolator pickups are $2, Purolator pickup is free.
Freight is $7 per 100lbs.
Super heavy parcels have an extra fee.
For privacy reasons, many couriers are no longer putting your phone number on the outside of package.
Just give us a call or text
780 6568298
to be added to our customer directory so we can text or call you
when your package arrives.
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Purolator texts you now (Fall 2023) so you won't get texts from us except for perishables.
Other Questions
1. Do I need to setup an account to ship or receive parcels at Pappy's?
No account is needed however, if you ship or receive many parcels per month we are happy to set up a
billing account , monthly subscription or convenient Pickup Punch Card so you don't need to remember to
bring your wallet.
2. Why does it cost $2 for parcels from Couriers or other companies?
We charge a small convenience fee for parcels that are non-Purolator, only because we have yet to get an
agency with the other couriers. We keep trying, but many are reluctant to set up agencies in rural locations.
3. I'd like to ship something bigger, like a couch or a fridge, can Pappy's receive that item for me?
Yes! We receive freight from several trucking companies. Our freight pickup fee is based on pallet weight
($7.00 per 100 lbs) plus a drop fee ($7.00). We can hold your freight for you to pickup when convenient.
4. Can I ship out with Pappy's?
Yes, we are a Purolator agent for smaller packages and can arrange freight pickup too. If your package is
already labelled, we will gladly take your drop offs for the drivers (except FedEx Express).
Other Services
Bus and Drycleaning
How does the bus service work?
Cold Shot Parcel and Bus Service services Edmonton to Cold Lake and return daily. You can buy bus tickets
online at www.coldshot.ca or call them at 1-587-557-7719.
Tickets can also be purchased from the driver.
Packages come to Pappy's HOWEVER PASSENGER PICKUP IS AT THE ESSO STATION.
Cold Shot provides next day package delivery anywhere in Alberta from Pappy's.
We can arrange the labeling and package pickup.
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We also offer dry cleaning services in partnership with Page the Cleaner.
Dry cleaning takes a week to 10 days.
Drop off any weekday.
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Hours
9:30 a.m. to 5:30 p.m.
Mon to Fri
Closed Weekends and Holidays
Address
141 White Earth Street
Smoky Lake, AB
T0A 3C0
Phone or Text
780-656-8298
